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Privacy Policy

Our Commitment To Privacy

At Kidz Xchange your privacy is important to us.

In order to protect your privacy  please see Kidz xchange online information regarding our  practices and the choices you can make about the way your information is collected and used.

Information we collect:

This notice applies to all information collected or submitted on this website kxchange.co.uk. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are Name, address, email contact phone number.

if ordering a gift we will need to collect the recipient's name address email and phone number too.

We use a third party payment gateway to process payments on this web site. This means we never store your credit or debit card details anywhere in our database. This information is collected by the payment processor and used for the purposes of processing your transaction.

Personal information

At Kidz Xchange value our customers, and our priority is to ensure your personal information is secure and your privacy is respected. We collect customer information when you place an order online, in an effort to improve your shopping experience and to communicate with you about our products and promotions. there is also the option to sign to our newsletter  so you never miss our promotions and exclusive offers.
We collect personal information only when you voluntarily submitted and we promise not to sell or use your any other purpose than you've permitted.

For online purchase, we use your information to process your order, a confirmation email will be sent to confirm your purchase, and we may need to contact you by telephone, email if we require further information.
you have the right to request removal from our mailing list or unsubscribe at any time..
We may contain links to other sites that are not under our control. These web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked web sites and provide these links solely for the convenience and information of our visitors.

Payment security

Kidz Xchange use the world renowned trusted Paypal Inc. All transaction information passed between merchant sites and the Paypal system are encrypted using 128-bit SSL certificates. Sounds complicated, we know. You can feel secure in the knowledge that nothing you pass to the AW servers can be examined, used or modified by third parties attempting to gain access to sensitive information. Your details are not disclosed to any third parties without your consent. 

Email Marketing and Newsletters Opt-in and Opt-out

Registered customers are given a opt in or opt out when they use our website Kidz xchange will respect our customers choices.

We will never sell nor will Kidz Xchange pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Kidz Xchange.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link at the end of the email so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Alternatively you can change your email preferences or opt out of all emails by logging into My Account..

Cookie policy

Kidz  Xchange uses 'cookies' to give you the best, most personal experience. It allows us to provide you important services, such as remembering your preferences. Using our website means you're okay with this.
You can opt-out or opt-in use of 3rd-party cookies on our website by clicking the following link: opt-out 3d-party cookies.

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and track visitor behaviour.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

Kidz Xchange are committed to data security and protection all relevent and neccessary steps have been taken to secure your personal data.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by logging in using your email address and password that you set when you registered.

You can correct factual errors in your personally identifiable information by logging in and making changes, or you can contact us and we can make those changes for you.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. 

How To Contact Us

Please feel free to contact us via phone 0330808 1718  email care@kxchange.co.uk or use the contact us form on the website we will be more that happy to assist you with your questions.